Your Privacy Matters
Six core commitments that define how pak93 collects, uses, and safeguards the personal data of every player on the platform.
pak93 collects personal data strictly for the purposes of operating your account, processing payments, complying with KYC and AML obligations, and delivering our gaming services. We do not collect data speculatively or in excess of what these purposes require.
All personal data held by pak93 is stored on secure servers protected by 256-bit SSL encryption, access controls, and regular security audits. Payment data is processed through PCI-DSS compliant channels. No payment card details are ever stored directly on pak93 infrastructure.
pak93 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Data is shared with third parties only where strictly necessary — such as licensed payment processors, KYC providers, and regulatory authorities — and only under binding data protection agreements.
Promotional communications from pak93 are sent only to players who have opted in. You may withdraw consent and update your marketing preferences at any time through your account settings or by contacting the pak93 support team. Opting out of marketing does not affect your access to the platform.
pak93 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse performance. Strictly necessary cookies are applied automatically; analytical and marketing cookies require your consent. A full cookie breakdown is available in Section 9 of this Policy.
As a pak93 player, you hold rights over your personal data — including the rights to access, correct, port, restrict, and request deletion of your data. pak93 honours these rights and responds to verified requests within 30 days. Full details are set out in Section 11 of this Policy.
Your privacy is important to pak93. This Privacy Policy explains how pak93 ("we", "us", "our") collects, uses, shares, and protects your personal data when you use the pak93 Platform at pak93.net. Please read this Policy carefully. By using the Platform, you acknowledge that you have read and understood this Policy.
This Privacy Policy ("Policy") describes the personal data practices of pak93, the operator of the online gaming platform accessible at pak93.net ("the Platform"). It applies to all registered players, visitors to the Platform, and individuals who interact with pak93 through any channel, including live chat and email support.
pak93 is committed to handling personal data responsibly, transparently, and in accordance with applicable data protection legislation. This Policy should be read alongside the pak93 Terms & Conditions, which incorporate this Policy by reference.
This Policy sets out:
pak93 is the data controller in respect of all personal data collected through the Platform. As data controller, pak93 determines the purposes and means by which personal data is processed.
All data protection enquiries, subject access requests, and complaints should be directed to the pak93 Data Protection contact at [email protected], clearly marked "Data Protection" in the subject line. pak93 aims to respond to all data protection enquiries within 30 calendar days.
pak93 collects the following categories of personal data from players and platform users:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Registration and KYC verification |
| Contact Data | Mobile number, email address, city of residence | Registration |
| Financial Data | JazzCash / EasyPaisa / bank account details, transaction history | Deposit and withdrawal processing |
| KYC Documents | CNIC copy, proof of address, selfie for identity confirmation | KYC verification process |
| Technical Data | IP address, device type, browser, operating system, session data | Platform access and use |
| Usage Data | Games played, bets placed, session duration, pages visited | Ongoing platform use |
| Communications Data | Live chat logs, email correspondence, support tickets | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status, bonus preference history | Account settings and communications |
pak93 does not collect special categories of sensitive personal data (such as health information or political opinions) except where strictly required to comply with responsible gaming obligations, in which case such data is handled with heightened protection.
pak93 collects personal data through the following means:
pak93 processes personal data only where a lawful basis exists. The primary bases and corresponding purposes are set out below:
| Purpose | Legal Basis |
|---|---|
| Registering and administering your pak93 account | Performance of contract |
| Processing deposits and withdrawals in PKR | Performance of contract |
| Verifying identity (KYC) and age (21+ compliance) | Legal obligation / Legitimate interests |
| Preventing fraud, money laundering, and abuse | Legal obligation / Legitimate interests |
| Delivering customer support and resolving disputes | Performance of contract / Legitimate interests |
| Responsible gaming monitoring and intervention | Legal obligation / Legitimate interests |
| Sending promotional communications (where opted in) | Consent |
| Improving the Platform through analytics | Legitimate interests (with consent for cookies) |
| Complying with regulatory and licensing requirements | Legal obligation |
pak93 does not sell, rent, or trade personal data to third parties. Personal data is shared only in the following circumstances:
All third-party recipients of personal data are required to maintain appropriate data security standards and to process data only for the specified purposes.
As an internationally licensed operator, pak93 may transfer personal data to countries outside Pakistan where platform services are hosted or where third-party technology providers are located. Where such transfers occur, pak93 takes steps to ensure that appropriate safeguards are in place — including contractual data transfer mechanisms — to protect your data to a standard equivalent to the protections described in this Policy.
If you have questions about the specific safeguards applicable to a particular transfer, please contact pak93 at [email protected].
pak93 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and contractual obligations. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account plus 5 years following closure |
| KYC documents | Duration of account plus 5 years following closure |
| Transaction and financial records | 7 years from the date of transaction |
| Responsible gaming records | Duration of account plus 5 years following closure |
| Customer support communications | 3 years from the date of the interaction |
| Technical and log data | 12 months from collection |
| Marketing preference records | Until consent is withdrawn, plus 1 year |
After the applicable retention period expires, personal data is securely deleted or anonymised in accordance with pak93's data disposal procedures.
pak93 uses cookies and similar technologies (such as pixel tags and local storage) to operate and improve the Platform. The types of cookies used by pak93 are described below:
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Strictly Necessary | Session management, authentication (pak93 login), security | No — applied automatically |
| Functional | Remembering preferences (language, display settings) | Yes |
| Analytical | Understanding how players use the Platform; performance monitoring | Yes |
| Marketing | Delivering relevant promotional content to opted-in players | Yes |
You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may impair Platform functionality including the ability to maintain a pak93 login session. Consent for non-essential cookies can be updated at any time through the cookie preferences panel on the Platform.
pak93 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
Notwithstanding these measures, no internet transmission or storage system is completely secure. In the event of a data breach that poses a risk to your rights and freedoms, pak93 will notify you and relevant authorities as required by applicable law.
Subject to applicable law and certain exceptions, you have the following rights in respect of your personal data held by pak93:
Request a copy of the personal data pak93 holds about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data, subject to legal retention obligations.
Request restriction of processing in certain circumstances.
Receive your data in a structured, machine-readable format.
Object to processing based on legitimate interests or for direct marketing.
To exercise any of these rights, please contact pak93 at [email protected] with the subject line "Data Rights Request." pak93 will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. pak93 may require identity verification before processing a data rights request.
Where pak93 processes data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
pak93 is strictly an adult platform. The Platform is not directed at, and does not knowingly collect personal data from, any person under the age of 21. Registration on pak93 requires confirmation that the user is 21 or older, and this is validated through the KYC process.
If pak93 becomes aware that personal data has been collected from a person under 21, that account will be closed immediately, any balance will be forfeited, and the data will be deleted in accordance with our data disposal procedures. Any person with knowledge or concern that a minor may have registered on the Platform is encouraged to report this immediately via live chat or to [email protected].
pak93 sends promotional communications — including bonus offers, game launch notifications, and platform updates — only to players who have explicitly opted in during registration or subsequently through their account settings.
You may unsubscribe from marketing communications at any time by:
Opting out of marketing communications does not affect transactional communications that pak93 is required to send in the course of operating your account — such as deposit confirmations, withdrawal notifications, and security alerts.
pak93 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. Where material changes are made, pak93 will provide notice on the Platform or by email to registered players.
The updated Policy will be posted on this page with a revised effective date. Your continued use of the pak93 Platform following the posting of an updated Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how pak93 has handled your personal data, please contact us through the following channels:
If you are not satisfied with pak93's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction, or to the supervisory body under pak93's international gaming licence. Details of the applicable authority are available upon written request.
pak93 takes privacy seriously — because trust is the foundation of everything we do. Cricket betting, live casino, 500+ slots, and more — all in PKR, all under one secure pak93 account. 21+ only. Play responsibly.